Built by Experience: Why the Future of CCBHCs Depends on More Than Technology

Built By Experience: Why the Future of CCBHCs Depends on More Than Technology
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Building Technology Through a Clinician’s Lens When people ask me about my job, I usually pause before saying “I’m the Chief Experience Officer for Streamline.” What I don’t always mention is that underneath the title, I’m a social worker. And I always will be.  For most of my career, I worked in community behavioral health wearing the many hats of a helping profession. A clinician, supervisor, program director, quality manager, mentor, executive, problem solver…whatever the day required. Anyone who’s worked in this field … Read more

The Window Between Hope and Despair

The Window Between Hope and Despair
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Recovery Requires More Than Treatment I have spent much of my career sitting with people at one of the hardest moments of their lives. Emergency departments. Crisis centers. Substance use treatment programs. Sometimes just a phone call at the wrong hour of the night. Early in my career I learned something I have never forgotten. … Read more

Raising the Standard for Medication-Assisted Treatment

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I’ve spent years listening to behavioral health providers describe the gap between the care they want to deliver and the systems they’re working with. That gap shows up everywhere, but nowhere is it more consequential than in opioid treatment programs. OTPs operate at a level of clinical and regulatory complexity that most healthcare settings never … Read more

From Paper to SMART

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The Rapid Acceleration of Technology in Behavioral Health Not long ago, documentation in many behavioral health organizations was still largely paper-based. Then came the electronic health record. Now we are entering the era of the SMART intelligent health record and a broader ecosystem of connected technology. The pace of change has been extraordinary. In less … Read more

Why EHR Readiness Matters Now: Investing in a Behavioral Health EHR Amid Uncertainty

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In a time of political change and financial uncertainty, many behavioral health and human services providers are hesitating to make large-scale investments, particularly in technology. But delaying adoption of the right Behavioral Health Electronic Health Record (EHR) may actually put organizations at a disadvantage, especially as funding models shift and demand for measurable outcomes increase.   … Read more

How Electronic Health Records (EHRs) Improve Patient Care

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The days of the country doctor making house calls are long gone. Today’s healthcare model consists of teams of physicians and specialists working together to care for patients, which can make coordination difficult. Fortunately, technology has come to the rescue in the form of electronic health records (EHR). These digital documents form a centralized repository for … Read more

The Crucial Role Of Electronic Health Records In CCBHCs

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Behavioral healthcare has come a long way over the last few decades. There’s a greater appreciation for the role mental health and substance use disorder treatment play in creating healthier communities. These concerns know no boundaries when it comes to socioeconomic status, so the rise of Certified Community Behavioral Health Clinics (CCBHCs) in mental health … Read more

Telehealth Trends: Use Remains Strong in Behavioral Health, Linked to Follow Up Care

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As Telehealth matures three years after it burst onto the healthcare scene at the height of the COVID-19 Pandemic, trends in demand, satisfaction, and delivery of care are emerging. Among them, demand for Telehealth services remains much higher for Behavioral Health than physical health, and Telehealth visits for Behavioral Health often result in in-person follow-up … Read more

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