Lincoln Families Goes Live with Streamline’s SmartCare EHR Platform


Lincoln Families and Streamline Healthcare Solutions (Streamline) are excited to share that they officially are live with Streamline’s cloud-based, single-platform electronic health record (EHR), SmartCare™.

Lincoln Families chose Streamline because of its continued growth and success in the California behavioral health market. Streamline has established itself as the premiere EHR for California providers through its work with the counties and community-based organizations (CBOs). SmartCare’s intelligent application offers a more efficient reporting workflow that Lincoln Families users can control.

Streamline is pleased to announce that Lincoln Families went live with SmartCare™ EHR in October of 2023! Before going live, the dedicated Streamline implementation team conducted a detailed analysis of Lincoln Families’ unique workflows and business processes and developed a tailored plan specific to their needs. During this time, clear milestones and timeframes were defined. Lincoln provides Medi-Cal and Non Medi-Cal services to individuals in Alameda and Contra Costa counties.

Streamline used its implementation team’s in-house resources including project management, business analysis, and development to ensure the process went smoothly for Lincoln Families.

Allison Becwar, CEO of Lincoln Families, shared, “Lincoln Families has appreciated the Streamline team’s collaborative approach, their responsiveness to real time feedback and how well the evolving CalAIM requirements have been integrated into the SmartCare platform.  We look forward to the coming weeks and months as our staff become more familiar with SmartCare’s enhanced capabilities.” 

Anita Jeyakumar, VP of Implementation stated, “The Lincoln Families team has worked hand in hand with our implementation team throughout this project. The experience has been very good and we are happy to have another California customer joining the ranks of Going Live with SmartCare and serving their clients better. We are looking forward to this being a smooth and enjoyable process for the Lincoln Families staff and project team as we work with them to transition them to the Success Team post-go-live.”